This is an agreement between any person (an individual or a professional) user of the platform (“you”) and Les Solutions Keenoa Inc. (“we”, “us” or “Keenoa”) governing you registration to the Keenoa platform (“the Platform”) and the sale of your subscription to the Platform. You must accept these registration and subscription conditions in order to complete your transaction.

You also agree to be bound by the Terms of Use governing general use of the Platform, which you may review by clicking here.

Subscription to the Platform

When you register to the Platform and confirm a transaction to subscribe to the Platform, you offer us to enter into a contract of sale of the subscription you selected on your “’My Account” page. The Platform is made available “as is”. You also have the possibility to review and modify your subscription’s details in the “My Account” section of the Platform. No binding contract exists between you and Keenoa until we accept such offer by way of a confirmation email and by receiving your payment.

Free Trial

Keenoa may, at its sole discretion, make you eligible to a free trial of the Platform. The details of the free trial shall be indicated when you subscribe to the Platform. When the free trial ends, you shall be charged regularly according to the section Billing and payment below.

These conditions shall apply to any free trial.

Billing and payment

Billing for the products and services of Keenoa you bought on the Platform, including the subscription fees to the Platform, is made each month.

We accept online payments using a credit card. You shall provide us the information of your credit card on the “My Account” section of our Platform. The online payment using a credit card is processed via a third-party provider, Stripe (“Payment Provider”).

By accepting these conditions, you acknowledge the terms of use of the Payment Provider. Keenoa is not responsible for issues related to the Payment Provider or payment processing and is not obligated to provide support for the services of the Payment Provider.

We are not responsible if your Payment provider account is suspended, inactivated or deleted by the Payment Provider You acknowledge that transaction fees from the Payment Provider, if applicable can be subject to change at any time and is not controlled by Keenoa. Keenoa has the right to inactivate or delete any user account and delete its associated data if a payment has not been received one (1) month after the invoice was issued.

Keenoa shall not be responsible for the payment and determination of the professional fees and/or costs of the professionals who are registered on the Platform.

You can cancel your subscription to the Platform at any time and access to the Platform will immediately be removed. Keenoa will not make any refunds, including, but not limited to, any refunds for fees or consulting fees for professionals registered on the Platform, transaction fees, , data usage fees, or other charges and fees for the use of the Platform.

Keenoa issues transaction receipts through a link sent by email, once a payment is successful.

Keenoa is not responsible for any additional fees charged to you by your credit card company or bank, including, but not limited to, currency conversions.

Prices

We use reasonable efforts to display accurate prices for our services on the Platform. We reserve the right to rectify obviously erroneous prices, even after an order is placed.

Displayed prices for our services do not include sales tax which will be added to your total before you confirm your transaction. These additional charges may vary depending on your place of residence.

Price are in Canadian dollars, unless otherwise indicated.

Accuracy of Information

The information displayed on the Platform is not verified by us. It is your sole responsibility to ensure that the information displayed by the other users is accurate and exact and to make the appropriate verifications. We will not be liable for any loss or inconvenience you may suffer as result of such inaccuracy of information.

Limitation of Liability

TO THE FULL EXTENT PERMITTED UNDER APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL KEENOA BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OF ANY KIND WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS OR OPPORTUNITY, ARISING OUT OF THE USE OR PERFORMANCE OF PRODUCTS OR SERVICES OFFERED THROUGH THE WEBSITE, THE INABILITY TO USE SUCH PRODUCTS, WHETHER SUCH LIABILITY IS BASED ON A CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF KEENOA HAS BEEN MADE AWARE OF THE POSSIBILITY OF DAMAGES.

Access to the Platform

Keenoa reserves the right, in its sole discretion, to terminate, modify, suspend or discontinue access to all or part of the Platform, including but not limited to its content and functionality, or the hours of availability of the Platform, without prior notice or right to any compensation whatsoever.

Username and Password

You are responsible for ensuring that you keep your user ID and password confidential. You agree not to disclose it to anyone and not to allow anyone else to access the Platform using your username and password, otherwise we may immediately and without notice, access to the Platform.

Severability

If a provision of these conditions is, for any reason, found to be invalid, illegal or unenforceable, such invalidity, illegality or impossibility of performance will not impact the other provisions hereof, and these conditions will be interpreted as if the invalid, illegal or unenforceable provision had never been a part of them.

Governing Law

These conditions and any related operations shall be governed by the laws of the Province of Quebec and the laws of Canada applicable therein and shall be interpreted in accordance with these laws.

Dispute Resolution

Any dispute, controversy or claim arising from these conditions or from your purchase of goods or services through the Platform shall be adjudicated by a competent court of the Province of Quebec, sitting in the judicial district of Montreal, thereby excluding any other forum in any jurisdiction.