How it works

Frequently Asked Questions

Answers to frequently asked questions regarding using the Keenoa app.

Do I need to enter all the details right after I take the picture?

I saved my meal but I didn’t eat everything that was in the picture. What should I do?

I often eat the same meal in the morning. Do I need to enter the same foods every time?

What should I do if none of the labels correspond to what is shown in my picture?

Do I need to use Keenoa every day?

I forgot to take a picture of what I ate and I already ate everything. What should I do?

I left a note for my dietitian using the Comment feature, but I didn’t get a response. Is there something wrong with the app?